GoTo Meeting for Attendees - Type your question here, or browse topics below to view answers or reach a support agent.

GoTo Meeting for Attendees - Type your question here, or browse topics below to view answers or reach a support agent.

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Goto opener windows 10. Welcome to GoToAssist Corporate Support 













































     


Go to Opener - Microsoft Community



 

LogMeIn relaunches as GoTo! Discover your all-new GoTo. LastPass has an exciting year planned! Learn more. When you download the GoToAssist Expert desktop application so that you can host support sessions , an installation package including the GoTo Opener application will be downloaded onto your computer.

By running this installation package and leaving the applications installed, you will be able to quickly and easily start sessions and re-install the application, if needed. These instructions apply to Windows agents only.

Additionally, you can view the System Requirements for Agents. Does your version look different? This is the main software that you use to host support sessions and connect to your devices i.

This "helper" application downloads as the GoToAssist Opener. This application is required to install and launch the GoToAssist Expert desktop application. It must be installed on your computer, even if the GoToAssist Expert application is already installed. Once you have downloaded the GoToAssist Opener. We are currently experiencing an unplanned outage for this product. View Service Status. Back To Home. Download the GoToAssist Expert Desktop Application Note: Agents will be prompted to log in with their account credentials once the application has installed.

For detailed installation instructions, please see below. About the installation package The installation package includes the following components: GoToAssist Expert desktop application This is the main software that you use to host support sessions and connect to your devices i. Note: If you remove the GoTo Opener application at a later time, you'll need to go through the entire download process each time you start a support session from the web app.

We don"t recommend that you do this if you frequently start sessions from the web. Install instantly Go to www. The download will begin automatically. If the GoTo Opener application is already installed, then some or all of the following steps will be skipped. The web browser will automatically start the GoToAssist Opener app, which will then launch the GoToAssist Expert desktop application or install it again, if needed. Continue to instructions for each web browser , then on to Step 4 to complete the download and installation steps.

On your Dashboard , click Start session. The web browser will automatically launch the GoToAssist Opener. If needed, click Start Session in the browser window to restart the download. If prompted by User Account Control, click Yes. The GoToAssist Expert desktop application will be automatically launched, and the agent can start hosting support sessions with customers.

Note: If customers remove the GoTo Opener application at a later time, they'll need to go through the entire download process again. We don"t recommend that customers do this if they frequently join support sessions, as they will lose the benefit of faster join times. Rate your Experience.

   


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